Pokémon Center Error 17 & Error 15: What They Mean and How to Fix Them

If you’ve ever tried to grab a restock on Pokémon Center or log in to your account, you’ve probably run into the dreaded Error 17 or Error 15. Neither of these errors has an official explanation from Pokémon, which makes them extra annoying. Instead, the fixes come from frustrated fans on Reddit and forums, testing different tricks until something works.

• Error 17 usually shows up at checkout, right when you’re about to pay. It feels like a final boss battle you didn’t sign up for. Most people believe it’s tied to Pokémon Center’s bot detection system. If you’re clicking too quickly, switching devices while in the queue, or letting autofill enter details that don’t perfectly match your billing information, you risk triggering it. Players looking for a Pokémon Center Error 17 fix often suggest turning off autofill, slowing down your clicks, or even resetting your internet connection. Some say toggling airplane mode on your phone to refresh your IP address does the trick. If all else fails, waiting about an hour usually clears the block and lets you try again.
  
  
• Error 15 is a different headache. Instead of hitting you at checkout, it locks you out when you’re trying to log in — whether that’s on the main Pokémon Center site or in the TCG Live app. This is often caused by the site’s security layer (called Imperva) misreading your setup. If you’re running a VPN, using strict privacy extensions, or browsing in Opera with its built-in ad blockers, you might end up with an “Access Denied” screen. The most common Pokémon Center Error 15 login problem fixes include disabling your VPN or ad blocker, clearing cookies, or switching browsers. A lot of people say Chrome or Firefox works more reliably than Opera. Some even report that using mobile data instead of Wi-Fi helps. And in one strange case, a user said clicking the Imperva icon and then pressing the back button actually let them in.

So how do you deal with these? For Error 17, keep your setup clean: use one device, avoid autofill, and don’t panic-click the checkout button like it’s a shiny encounter. If you get blocked, reset your internet connection or give it a little time before trying again. For Error 15, strip away anything that might confuse the site — no VPNs, no proxies, and no heavy privacy extensions. If you still can’t get in, switching browsers or devices is usually the fastest Pokémon Center Error 15 fix.

Neither error is permanent, but both show up at the worst possible moments. The good news is they’re solvable with some patience and the right adjustments. If you’ve discovered a trick that worked for you, drop it in the comments so the rest of the community can use it too. Because the only thing worse than Error 17 or Error 15 is feeling like you’re the only one stuck dealing with them.